Welcome to Cellular-Freedom.com! Our business started on April 2006 out of a condo in Manchester. Thanks to you it grew to be a power seller on eBay and it then opened up a store front in Hooksett NH to better assist our customers. We have happily helped over 5,000 consumers and we are still growing! Our unique cell phone solutions keep customers coming each and every day. Thanks to everyone that made it happen.

Info@Cellular-Freedom.Com

cellular-freedom.com


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SHIPPING INFORMATION: We do ship internationally. Please see the international shipping section below.

Cellular-Freedom com uses a variety of methods to ship your purchase!

We typically analyze your order as a whole and determine which method will enable you to receive your package in the most efficient manner! We use the United States Post Office on most of our small orders. We typically use a First Class Service on small and light items.
We use US Postal Priority Service on medium sized orders.

SHIPPING TIME

Our warehouse is centrally located in Hooksett N.H. However, many of our shipments to the West Coast will be shipped in Priority boxes to speed up your delivery.
Priority is a stated shipping time of 2-3 days but is not guaranteed. The other services all vary depending on location.
Often delays in shipping can occur for reasons outside of our control.
It is a rare circumstance, but sometimes an items could take up to two weeks for ultimate delivery.
If you have any concerns about the shipping method we will use feel free to CALL US 603-203-4544.

E-MAIL NOTIFICATION

We ship packages from our warehouse every day. Once your invoice is printed from EBAY, you will receive an automated e-mail from us notifying you that your
package has shipped. At this point we have printed your invoice to pull your merchandise from our shelves and set it to be shipped.
This is slightly misleading at times, since this e-mail is generated when we print your invoice.
There could be a slight lag between you receiving your shipping notification and the actual item being delivered to the courier,
since we still have to pull product and prepare the package for delivery.
This lag is slight, but there are occasions when we print the invoices the night before in preparation for the next business day.

HANDLING TIME

Our warehouse maintains inventory for many different industries, but we typically can ship most orders within 1 business day after receiving payment.
Handling time often depends on the time of day your payment is received.
Many items will receive same day shipping and rarely will items ever ship later than 2 business days after payment is received.
You will receive an e-mail letting you know when your item has been shipped.
You should expect a 2 day handling time for your package to be shipped, but that is typically the worst case scenario.
As mentioned above, many items have a same day or one day handling time.
We do not ship on U.S. Holidays as the postal service is not running.

SHIPPING COST

Sometimes the actual shipping that you pay will be more than the shipping cost for us.
Before you begin to question why we would charge so much in the way of shipping,
please remember that our shipping charge includes many different costs to our company.
Employee expense related to pulling, preparing and delivering your package.
There are packaging material costs. Risks associated with shipping, such as loss and damage.
There are procurement and warehousing cost.
Often these costs will be wrapped into the shipping charge.
We do not hide the shipping cost in an attempt to mislead you.
All shipping costs are stated in the auction.

TRACKING

We do not use a tracking service through the US Post Office. The US Post Office does not offer a true tracking service except on their express delivery packages!
The only service that is offered from the US Post Office on first class and priority packages is delivery confirmation.
This is a service that is different than tracking. Delivery confirmation only notifies the sender and receiver when the package is delivered.
We do not see much value in this service, since it does not help you know when your package will be delivered or where your package is within the delivery channel.

Cellular-Freedom com is proud to ship internationally.
Each auction has the domestic and international shipping rates quoted within them.

Your item should take 4-10 days using USPS

We cannot mark your item as a "gift". We cannot mark your item's value down. We mark your item's value on the customs forms,
As a company we are unwilling to accept the risks that go along with misrepresenting the package contents on the customs forms.

To check on order status you can Email: Info@Cellular-Freedom.Com Call: 603-203-4544.

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RETURN POLICY
  • Accept eligible returns within 60 days of customer receiving order.
  • Clearly label a non-returnable item as such in the product description.
  • Refund the money in the same way the customer originally paid.
  • Process refunds within one week of receiving an authorized return.
  • Charge no more than 10% as a restocking fee.
  • Pay for all standard shipping costs, charge no restocking fees and accept all returned items when the return is a result of the retailers error.
  • ABOUT US
  • PRIVACY POLICY